Store regulations

Valid from: 01.12.2024

Definitions

The terms used in the Regulations mean:

  1. Client – ​​a natural person, legal person or organizational unit not being a legal person to whom special provisions grant legal capacity, which places an Order within the framework of Shop;
  2. Customer Account - an individual account registered on the store's website online, speeding up the ordering process and enabling the customer to use additional functions of the online store established in the manner specified in point III of the Regulations, In order to make To register, you must complete the registration form. Correct completion of the registration form result in will be the sending of an automatic e-mail message by the Seller's system informing about the activation of the Account.
  3. Civil Code – Act of 23 April 1964 (Journal of Laws No. 16, item 93 That amended);
  4. Regulations – these Regulations for the provision of services by electronic means in within the online store;
  5. Online Store (Store) – an online service available at http://szplinramps.pl, through which the Customer may, in particular, place Orders;
  6. Goods – products presented in the Online Store;
  7. Sales Agreement – ​​a contract for the sale of Goods within the meaning of the Civil Code, concluded between Szplinramps.pl and the Customer, concluded using the Store's website;
  8. Consumer Rights Act – Act of 30 May 2014 on consumer rights consumer (Journal of Laws of 2014, item 827);
  9. Act on the provision of services by electronic means – Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws No. 144, item 1204, as amended);
  10. Order – a declaration of will by the Customer, aimed directly at conclusion Sales agreements, specifying in particular the type and quantity of Goods.

General provisions

  1. The following Terms and Conditions apply to all orders placed by the Customer with Piedesta Hubert Górny, on the website of the company Szplinramps.pl and on the website for mobile devices, at address http://szplinramps.pl/.
  2. These Regulations are the regulations referred to in Article 8 of the Act on the Provision of Services way electronic.
  3. By using the Szplinramps.pl website and/or placing an order, you accept this Terms and Conditions ("Terms and Conditions"). Please read these Terms and Conditions before placing an order.
  4. The SZPLINRAMPS online store, operating at http://szplinramps.pl/, is run by Is by Górny Hubert, running a business under the name Piedesta Hubert Górny with its registered office in towns Lubień 3, 64-361 Miedzichowo, entered into the Central Register and Information on Economic Activity Republic of Poland, kept by the Minister responsible for Economy, NIP 7882016288, address e-mail: kontakt@szplinramps.pl , telephone number: +48727932122 (call fee standard - according to the price list of the relevant operator).
  5. These Regulations specify in particular:
    • rules for registering and using an account in the online store;
    • terms and conditions for placing orders electronically within the store online;
    • principles of concluding sales contracts using services provided within the framework of Shop Internet.
  6. Using the online store is possible provided that the system meets the following conditions: the IT system used by the Client, the following minimum technical requirements: a device with internet access.
  7. In order to use the online store, the Customer should obtain it on his own. access to a computer station or terminal device with Internet access.
  8. In accordance with applicable law, Szplinramps.pl reserves the right to limiting the provision of services via the Online Store to persons over the age of 18. In such a case, potential customers will be notified of the above.
  9. The availability of products and services on the Szplinramps.pl website at any given time does not indicate either NO is a guarantee that these products and services will always be available. We reserve the right to withdraw from sales any product at any time.
  10. Customers can access these Terms and Conditions at any time via link placed on the home page of the website http://szpinramps.pl/ and download it and prepare its printout.

Rules for using the Online Store

  1. Registration in the Online Store is optional. The customer can place an order without register in the Store after reading and accepting these Terms and Conditions. Registration takes place by completing and accepting the registration form available on one of the websites Store. Registration is conditional upon consent to the Terms and Conditions and provision of personal data. marked as mandatory. Szplinramps.pl may deprive the Customer of the right to use the Online Store, as also may limit his/her access to some or all of the resources of the Online Store, with immediate effect, In in the event of a breach of the Regulations by the Customer, and in particular when the Customer:
    • provided false data during registration in the online store, inaccurate or outdated, misleading or infringing the rights of third parties,
    • committed an infringement of personal rights of persons through an online store third parties, in particular the personal rights of other customers of the online store,
    • engages in other behaviors that will be considered by Szplinramps.pl as behavior inconsistent with applicable legal provisions or general principles of using the Internet or damaging the good name of Szplinramps.pl.
    A person who has been deprived of the right to use the online store cannot re-use it. registration without the prior consent of Szplinramps.pl
  2. In order to ensure the security of transmission of messages and data in connection with the services provided In within the Website services, the Online Store takes technical and organizational measures appropriate to degree threats to the security of the services provided, in particular measures to prevent the acquisition and modification by unauthorized persons of personal data transmitted over the Internet.
  3. The customer is obliged in particular to:
    • not providing or transmitting content prohibited by law, e.g. content that promotes violence, is defamatory or violates personal rights and other rights of persons third,
    • use the Online Store in a way that does not disrupt its operation, In in particular through the use of certain software or devices,
    • refraining from taking actions such as: sending or posting within the Store unsolicited commercial information (spam),
    • use the Online Store in a way that does not cause any inconvenience to other customers and For Szplinramps.pl,
    • use of all content posted on the Online Store only in for your own personal use,
    • use the Online Store in a manner consistent with the provisions in force at the territory of the Republic of Poland, the provisions of the Regulations, as well as the general principles using the Internet.

Procedure for concluding a Sales Agreement

  1. In order to conclude a Sales Agreement via the Online Store, please visit website http://szplinramps.pl/, register and take further technical steps in based on the messages displayed to the Customer and information available on the website.
  2. Placing an order by registered Customers of the Online Store involves: adding the appropriate goods to the online shopping cart. In the event that all the items of interest to the Customer the items are in the cart, you need to place an order, to do this you need to select a payment method and delivery method.
  3. When placing an order, the Customer is obliged to provide the following data: truth.
  4. In order to send an Order, it is necessary to accept the Regulations and provide personal data marked as mandatory and pressing the button confirming submission Orders.
  5. Information about the Goods provided on the Store's website constitutes an offer, within the meaning of Article 66 of the Civil Code. Sending an Order by the Customer constitutes a declaration of will to conclude a contract with Szplinramps.pl Sales Agreements, in accordance with the Regulations. The Agreement is deemed to be concluded upon receipt Customer's Orders to the Online Store's IT system, provided that the Order complies with Regulations. After concluding the contract, the Client receives an e-mail confirming all essential elements of the Order.
  6. After concluding the contract, the Client receives an e-mail confirming all essential elements of the Order. If for any reason we are unable to fulfill your order, We will inform you as soon as possible. If we have already received payment for such an order, We will attempt to refund the amount paid using the same method of payment.
  7. The Seller shall commence the execution of the Order after confirmation of the placed order.
  8. The customer may cancel or modify the placed order by:
    • contact the Seller by telephone;
    • contact the Seller by e-mail;
    • via the form located on the website: Szplinramps.pl, "Contact" tab.
  9. Orders are processed by the online store's Customer Service department on business days. i.e. from Monday to Friday, excluding public holidays, from 9:00 a.m. to 4:00 p.m.

Personal data

  1. Filling out the data in the Order Form is tantamount to consenting to the processing of data. the Customer's personal data by the Seller and the entity authorized by the Seller to manage the content website, of which the Online Store is an integral part, in accordance with the Act of 29 August 1997 on the protection of personal data (Journal of Laws of 2010, No. 229, item 1497, as amended). Personal data provided by customers will be treated in accordance with our Privacy Policy. Data will be processed for the purpose fulfilling the placed order, including issuing invoices and conducting financial reporting. These are confidential and will not be disclosed to unauthorized persons. The client may access them at any time. personal data provided and information about placed orders.
  2. The administrator of personal data is Piedesta Hubert Górny with its registered office in Lubień 3; 64-361 Miedzichowo, NIP 7882016388.
  3. The Customer's personal data are protected by the Data Controller in accordance with the provisions of the above-mentioned Act on protection of personal data, and will not be transferred, resold or lent to other persons or institutions, who will not be authorized to do so. The Client's personal data will be shared in order to fulfill the contract. sale of Products covered by these Regulations.
  4. The customer who has completed the order form has the right to access his/her personal data for the purpose of verify, modify or request their removal from the personal data database, notifying them of this Data Controller in writing to the following address: Piedesta Hubert Górny with its registered office in Lubień 3; 64-361 Miedzichowo or by email to: kontakt@szplinramps.pl .

Delivery

  1. The ordered goods are delivered to the address indicated by the Customer during the order. placing an order. We deliver orders within Poland and to EU countries.
  2. Delivery of the ordered Goods is carried out via a courier company or delivery by the Seller.
  3. It is possible to collect the goods in person at our company at Lubień 3; 64-361 Miedzichowo.
  4. The shipping cost depends on the payment method, size and type of the selected product and country of delivery.
  5. Customers can access these Terms and Conditions at any time via link placed on the home page of the website http://szplinramps.pl/ and download it and prepare its Printout. Recording, securing, making available, and confirming to the Client the essential provisions of the Agreement. The sale of Goods takes place by sending it to the Customer at the e-mail address provided and by attaching it to a shipment containing the Goods, a confirmation printout, Order specifications and a VAT invoice.

Receipt of goods

  1. The Seller informs that Customers have the right to check the condition of the shipment after it has been delivered. delivery to the place indicated in the order. The condition of the shipment can be checked before its collection from carrier.
  2. In the event that, before the shipment is released, it turns out that it has been damaged or suffered a loss, the carrier is obliged to immediately establish the condition of the shipment by means of a report and circumstances of the damage. However, in most cases, the Carrier performs these activities at the request of person authorized to collect it.
  3. We would like to inform you that if after receiving the parcel you notice any loss or damage that cannot be seen from the outside, you have the right, immediately after the damage is discovered, not to but no later than within 7 days of receipt of the shipment, request the carrier to determine the condition of the shipment.
  4. In case of any problems or doubts, please contact the Seller at telephone numbers indicated on the Seller's website.

Colors and dimensions

We strive to present our products, their composition, and structure as faithfully as possible. Color display will vary depending on your operating system and hardware. We cannot guarantee that your computer, monitor, or mobile device faithfully reproduces colors. Furthermore, the wooden materials used for the construction of our products may differ from each other in shade.

The product dimensions provided on the Szplinramps.pl website are only indicative and are intended to facilitate the selection model or shape, but are not the actual dimensions of the product you will receive. Actual dimensions may vary vary depending on the material from which the product is made. We make every effort to ensure that the information contained on our website is complete, true and correct. In the event of errors, Szplinramps.pl will immediately correct them. will proceed to correct them.

Prices and payment methods

  1. For the performance of the sales contract, the Customer is obliged to pay the amount indicated in the order the price of the goods and the cost of their shipping.
  2. The prices of the Goods are given in Polish zloty and include all components, including tax. VAT (with the rate indicated), customs duties, and all other components. However, the prices quoted do not include possible shipping costs, which will be indicated when placing the order.
  3. The shipping cost of each order varies depending on the size or weight of the product. Shipping costs are detailed at the checkout stage. Prices are in-store and online. may vary.
  4. Payment is made in the form chosen by the Customer:
    • cash - payment on delivery at the registered office;
    • cashless - payment by transfer to the store's account number: 40 1090 1434 0000 0001 5092 9617
  5. The price given for each product is binding at the time the Customer places the Order. This price will not change regardless of price changes in the Online Store that may occur in relation to individual goods after the Customer places an Order.

Exchanges and returns (Right of withdrawal)

Exchange/Return Terms

The customer who is also a consumer within the meaning of Article 22[1] of the Civil Code of 23 April 1964 (Journal of Laws No. 16, item 93, as amended), who concluded a distance contract, in accordance with Article 38 of the Act of May 30, 2014 on consumer rights (consolidated text: Journal of Laws of 2023, item 2759, as amended). for a personalized product / non-prefabricated items, manufactured according to the consumer's specifications or intended to satisfy his needs individual needs no right of withdrawal from the contract.

The right to withdraw from a contract concluded away from business premises or at a distance does not apply the consumer is entitled to in relation to contracts:

  1. For the provision of services for which the consumer is obliged to pay the price, if the entrepreneur has fully performed the service with the express and prior consent of the consumer who has been informed before the commencement of the service, that after the entrepreneur has fulfilled the service, he will lose the right to withdraw from the contract, and accepted it;
  2. In which the price or remuneration depends on the fluctuations in the financial market over which the entrepreneur does not exercise control, and which may occur before the deadline for withdrawal from the contract expires.
  3. In which the subject of the provision is non-prefabricated goods, manufactured according to consumer specifications or serving to meet his individual needs.
  4. in which the subject of the performance is goods that are subject to rapid deterioration or have short shelf life.
  5. In which the subject of the provision are goods which, after delivery, due to their nature character, are inextricably linked to other goods (ramp, skatepark).

Complaints about Goods

  1. Szplinramps.pl as a seller is liable to the Customer who is a consumer within the meaning of Article 22[1] of the Civil Code, under the warranty for defects to the extent specified in the Civil Code, in in particular in Article 556 and Articles 556[1]-556[3] of the Civil Code.
  2. Complaints arising from the violation of the Customer's rights guaranteed by law or pursuant to of these Regulations should be sent to the following address: Szplinramps.pl, Lubień 3, 64-361 Miedzichowo; kontakt@szplinramps.pl . It is recommended to submit a complaint in writing or by e-mail to the following address: kontakt@szplinramps.pl . In order to speed up and facilitate the complaint handling process, it is recommended sending any additional information along with the complaint, such as the order number, date sales etc.
  3. Szplinramps.pl undertakes to consider each complaint within 14 days, and if this is not possible, to inform the Customer within this period when the complaint will be considered.
  4. The response to the complaint will be sent to the address provided by the Customer or to another address. method indicated by the Client.
  5. Szplinramps.pl is the manufacturer of the Goods. The manufacturer may be liable for warranty for the sold Goods under the terms and for the period indicated in the warranty card. If the document the warranty provides for such a possibility, the Customer may submit his claims under the warranty directly at an authorized service center, the address of which is provided in the warranty card.

Complaints regarding the provision of services electronically

  1. szplinramps.pl takes steps to ensure the proper operation of the Store, to the extent that results from current technical knowledge and undertakes to remove it within a reasonable time any irregularities reported by customers.
  2. The customer is obliged to immediately notify Szplinramps.pl about any irregularities or interruptions in the functioning of the Online Store website.
  3. The Customer may report any irregularities related to the operation of the Store in writing to the following address: ubień 3; 64-361 Miedzichowo or by e-mail kontakt@szlinramps.pl.
  4. In the complaint, the Customer should provide his/her name and surname, correspondence address, type of and the date of occurrence of the irregularity related to the operation of the Store.
  5. szplinramps.pl undertakes to consider each complaint within 14 days, and if this is not possible, to inform the Customer within this period when the complaint will be considered.
  6. The response to the complaint is sent to the Customer's e-mail address or other address provided by the Customer. by the Customer in a way.

Gift card

  1. The customer can purchase gift cards on SZPLINRAMPS.pl in order to purchase items on this website. website or in a stationary store.
  2. Available gift card values: PLN 1,000, PLN 3,000, PLN 5,000, PLN 10,000 and PLN 50,000.
  3. When you buy a gift card, we write a unique code on it and send it to you elegant envelope. You can personally give the card as a gift, and the person who receives it will have possibility of one-time purchase in our stationary and online store.
  4. In the case of an online store, the code is entered when ordering and the discount will be applied. automatically calculated by the seller in the order summary. Shopping is done as usual - the selected item is added to the cart. The store automatically deducts the amount in your cart for which it was purchased card. For example: You have a card worth PLN 1,000. We add a product worth PLN 6,000 to the cart, in In the cart summary, you will have to pay PLN 5,000.
  5. The card is valid for two years and applies to the entire product range.
  6. The card cannot be exchanged for cash.
  7. The card can be used to purchase goods whose value is equal to or greater than face value of the Gift Card. You cannot use the discount on purchases with a lower value than the value of the card.
  8. The Gift Card may only be used until the funds on it are exhausted. funds. It is not possible to top up the Gift Card.
  9. Only one gift card can be used as a payment method per order. payments.
  10. The exchange and/or return policy for orders paid for with a gift card is as follows: the same as for all other orders placed on Szplinramps.pl

Additional information

  1. To avoid any discrepancies or errors, it is recommended that the devices be used which the Customer uses the www.szplinramps.pl store meets at least the following technical requirements which are necessary for cooperation with the IT system used by the Service Provider:
  2. When placing an order, until you press the "order with" button obligation to pay", or another with an equivalent wording. The customer has the option to change the entered data (e.g. type/quantity of goods/delivery method). In case of discrepancies, please contact messages displayed to the Customer and information available on the Store's website and its subsequent subpages. In case of any problems or difficulties, please contact us. contact – email kontakt@szplinramps.pl or telephone number +48727932122 (standard fee according to appropriate operator).
  3. In the event of a Customer error regarding the entered data (e.g. quantity of ordered goods, incorrect calculation of the Order by the system), it is recommended to send an e-mail to the address kontakt@szplinramps.pl with a request for change or report the desire to change by phone by contacting the number phone +48727932122 (standard fee according to the relevant operator). After correcting the order The seller sends an e-mail to the address provided in the order, which will contain confirmation acceptance of the amended Order.
  4. In matters not regulated in these Regulations, the provisions of the law shall apply. the law in force in the territory of the Republic of Poland, including the Civil Code, the Declaration Act electronic services of 18 July 2002 (Journal of Laws No. 144, item 1204, as amended); Act on the rights consumer of 30 May 2014 (Journal of Laws of 2014, item 827) and other relevant provisions of Polish law.
  5. Changes to the regulations: The Service Provider reserves the right to make changes to these regulations. Regulations, about which the Client will be notified no later than 14 days in advance before the date of entry into force changes will be implemented. Information about changes will also be clearly communicated by posting on website of the Online Store and sent to the e-mail address of the registered customer. In addition, The customer will be asked to accept the new regulations each time before submitting Orders.
    The amended regulations are binding on the Customer if the requirements specified in Art. 384 of the Civil Code (i.e. the Client was properly notified of the changes) and the Client did not terminate contracts for the provision of electronic services of a continuous nature within 30 days.
    Changes the regulations will not in any way violate the rights acquired by Customers using the Store before the date of entry into force of the changes, in particular they will not affect the submitted and/or orders being processed. In such a case, these orders will be processed according to the principles specified in previous regulations.
  6. The contract for the sale of goods is concluded in accordance with Polish law and in Polish.

Final provisions

  1. Resolving any disputes arising between Szplinramps.pl and the Client who is a consumer within the meaning of Article 22[1] of the Civil Code, shall be subject to the competent courts in accordance with provisions of the relevant provisions of the Code of Civil Procedure.
  2. Resolving any disputes arising between Szplinramps.pl and the Client who does not is a consumer within the meaning of Article 22[1] of the Civil Code, is subject to court competent for the seat of Szplinramps.pl.
  3. In matters not regulated in these Regulations, the provisions of the Code shall apply. Civil Code, provisions of the Act on the provision of services by electronic means and other relevant legal provisions Polish.